Refund policy

Exchange

We have a 3-day exchange policy, which means you have 3 days after receiving your item to request an exchange. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange, you can contact us at our instagram account @aria_e_store or at ahmedreda10203056@gmail.com.

Return

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at our instagram account @aria_e_store or at ahmedreda10203056@gmail.com.  

we will, in special cases, arrange for a courier to collect the order from your location. However, you will be responsible for covering the shipping costs. 

You can always contact us for any return question at ahmedreda10203056@gmail.com. 

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we’ve approved your return, please contact us at ahmedreda10203056@gmail.com.